Accessibility and Accommodations

Questions and Contact

Please direct any questions or requests to csrf.ed@gmail.com

PLEASE NOTE

The chemicals used in fragrances and scented products can cause some individuals to have adverse health effects. We request that all participants avoid wearing fragrances/scented products for the health and well-being of others.

Accommodations by Request

Accommodations are available by request. Please enter the details of your accommodation needs in the designated space found in your registration form. If you did not fill out that section in your form when registering, please submit requests to csrf.ed@gmail.com. Please be aware of time constraints and submit requests as soon as possible. Dietary requests require at least one week notice prior to event to ensure that we are able to fully meet your nutritional needs. For accommodation requests via email please indicate “Request for Accommodation” in the subject line.

Relaxation Room

A quiet, low sensory room will be available at the Delta Hotels by Marriott Waterloo. Our Executive Director, Gillian, will show you to this space upon request. Please refrain from conversations and turn off all sounds on phones/devices in designated quiet spaces.

Earplugs will also be available for attendees to use when needed.

Support Persons

Support persons are not required to register or pay for the conference if they are travelling with an attendee. Support persons will only be able to enter the conference with a registered attendee present. 

Service Animals

Service animals are very welcome at this event and we seek to support any related needs. Attendees please note that service animals are working animals, so one should not pet or distract them.

Closest areas for service animal toileting needs

Delta Hotels by Marriott Waterloo: Grassy area on Erb Street W at the front entrance of the hotel.

Waterloo Park: 9-minute walk (700 m) from the hotel. Head southeast toward Erb Street W. Turn left onto Erb Street W. Turn left onto Father David Bauer Drive. Turn right, park will be on the left.

Accessible Parking

There is accessible on-site parking at the Delta Hotels by Marriott Waterloo. Van accessible on-site parking is available. Valet parking is available for vehicles outfitted for drivers in wheelchairs. Drive the vehicle up to the front entrance and hotel attendants will park your vehicle for you.

Airport Accessibility

Please click the following link for accessibility information for the Region of Waterloo International Airport

https://www.waterlooairport.ca/en/passengers/passenger-information.aspx#:~:text=The%20Region%20of%20Waterloo%20International,all%20provided%20free%20of%20charge.

Please click the following link for accessibility information for the Toronto Pearson International Airport

https://www.torontopearson.com/en/accessibility

Accessible Transportation

MobilityPLUS

Grand River Transit offers specialized transportation for people who are unable to use conventional transit due to a disability.

Contact phone number:

519-585-7555

Contact phone number for Deaf and Hard of Hearing:

519-575-4608

Pickups must be booked at least two weeks in advance

For more information, please click the following link.

https://www.grt.ca/en/rider-information/eligibility.aspx

Bus

The local bus system is an accessible transportation option. All of Grand River Transit’s buses are accessible, low-floor buses. The buses also have a ramp so passengers with mobility devices can board the bus on a gentle incline. For accessibility information please click the following link.

https://www.grt.ca/en/rider-information/accessibility-on-grt-buses.aspx

Taxi

Wheelchair accessible taxis are available. Please click the following links for more information from local cab companies.

http://waterlootaxi.ca/

https://unitedtaxi.ca/about-us.html

Building Entrance

Delta Hotels by Marriott Waterloo: The front entrance door is wheelchair accessible. The doors open automatically. Entrances to the meeting spaces, on-site pool, on-site business center, on-site fitness center, and on-site restaurants are wheelchair accessible.  

Elevators

Delta Hotels by Marriott Waterloo: All elevators include braille descriptions and auditory alerts.

Washrooms

Delta Hotels by Marriott Waterloo: All washrooms in close proximity to the event are wheelchair accessible. One private washroom is available that is wheelchair accessible/gender inclusive. The doors are not automatic. Conference representatives can assist with the door if needed.

Hotel Accessibility

Delta Hotels by Marriott Waterloo: Fully accessible guest rooms are available. These guest rooms have washrooms large enough to accommodate a wheelchair with roll in showers, accessible vanities, and they have grab bars around lowered toilets and in bathing areas. Hearing accessible rooms and/or kits are available.

Feedback Process

Your experiences are important to us. We seek to ensure that our events are fully accessible. Please direct any feedback of your experiences with the conference to csrf.ed@gmail.com.